Customer Service and Order Fulfillment Associate Job at Leico Enterprises, Mount Prospect, IL

ek5aUzhjbDBOUVRoa0VPVlNQb28rSlBzVGc9PQ==
  • Leico Enterprises
  • Mount Prospect, IL

Job Description

JOB TITLE – CUSTOMER SERVICE AND ORDER FULFILLMENT ASSOCIATE

Summary:  A rapidly growing company specializing in manufacture and retail of eye-wear products is looking for a Customer Service and Order Fulfillment Associate. The ideal candidate would be a team player with an excellent attitude and necessary skills for the role.

Location:  Prospect Park Mount Prospect, IL

ESSENTIAL FUNCTIONS

  • Process customer orders accurately and efficiently through automated and manual workflows for inbound and outbound operations.
  • Provide customer service via e-mail and amazon & eBay messages. Resolve complaints.
  • Pack and ship customer orders as received and informed. Inspect merchandise, track inventory, handle shipments and complete other related duties.
  • Stage warehouse materials for outbound shipment.
  • Ensure that SKU numbers match the product. Process customers' orders correctly.
  • Unload incoming shipments, compare documents for accuracy.
  • Notify appropriate personnel of any discrepancies or damages.
  • Assist with receiving and stocking inventory.
  • Report overages and shortages to appropriate personnel.
  • Perform other related tasks as assigned by the supervisor and/ or manager.
  • Ensure strict adherence of to safety standards.

EXPERIENCE AND QUALIFICATIONS 

Required

  • 1-3 years of experience as an order fulfillment agent or equivalent role with associated customer service experience, preferably with eCommerce companies.
  • Exposure to Amazon/ eBay workflow including Fulfillment by Amazon (FBA) preferred.
  • Attention to detail with an ability to multi-task and prioritize in a fast paced environment.
  1. Ability to communicate fluently in English (read, write, speak); good math skills.
  2. Ability to perform physical labor intensive tasks like lifting and carrying heavy loads up to 50lb.
  3. Professional demeanor and presentable personal appearance.
  4. Positive attitude and ability to work as part of a team. Ability to work unsupervised.
  5. Dependable and dedicated with strong work ethics; basic computer skills.
  6. Valid driver's license with authorization to work in the USA.
  7. High school or equivalent; can be offset by relevant industry experience in similar role.

Job Tags

Full time,

Similar Jobs

Teva Pharmaceutical Industries Ltd.

Pharmacovigilance Associate II Job at Teva Pharmaceutical Industries Ltd.

 ...opportunity Responsible for performing pharmacovigilance activities within the North America PV unit, in collaboration with the Drug Safety Specialists/Pharmacovigilance Safety Specialists and Pharmacovigilance Managers/Directors to receive and review adverse event... 

Teva Pharmaceutical Industries Ltd.

Pharmacovigilance Associate Job at Teva Pharmaceutical Industries Ltd.

 ...The opportunity - Core member of the safety team and is responsible for performing pharmacovigilance...  ...PV unit, in partnership with the Drug Safety Specialists/Pharmacovigilance...  ...preparation of Risk Management Plans (with associated Risk Mitigation Strategies) as per the... 

Twinkle Toes Nanny

Nanny - Housekeeper Job at Twinkle Toes Nanny

 ...light supervision as neededQualifications: Minimum of 5 years experience with young children and housekeeping with strong references...  ..., and child-friendly demeanorAbout Company: At Twinkle Toes Nanny Agency, we create a fun and supportive environment for our... 

MultiTech Systems

Data Entry Clerk- Remote - Entry Level Job at MultiTech Systems

POSITION SUMMARY: Our flexible programs drive engagement and reward specific customers. We achieve this by delivering solutions that leverage our extensive travel rewards, delivered through our technology, enhanced by analytics and matched by our strong customer advocacy...

North Wind Group

Environmental Scientist 03859SB NWSS Job at North Wind Group

 ...Location:White Sands Missile Range, New Mexico Title:Environmental Scientist Schedule (FT/PT):Regular Full Time Travel Required...  ...(NMED), Federal Executive Orders, and local environmental policies and permits. The purpose of this position is to help WSMR operate...