Job Description

Job Summary:

The Property Manager will oversee the day-to-day operations and management of the properties. The role includes tenant relations, lease administration, maintenance coordination, and financial oversight. This position requires excellent organizational skills, a customer-service mindset, and the ability to manage multiple tasks simultaneously.

Key Responsibilities:

Tenant Relations:

• Serve as the primary point of contact for tenant inquiries, requests, and concerns.
• Assist with lease renewals, tenant communications, and responding to tenant complaints promptly.
• Coordinate tenants move-ins and move-outs, ensuring proper documentation and inspections.
• Ensure tenant satisfaction through timely communication and addressing maintenance or property issues.

Maintenance and Property Management:

• Oversee maintenance requests and coordinate with vendors and contractors to ensure repairs are completed on time and to a high standard.
• Conduct regular property inspections and ensure the property is well-maintained and compliant with health and safety regulations.
• Ensure all common areas are clean and functional, and address any issues related to building upkeep.

Leasing and Marketing:

• Assist with marketing available units or properties to potential tenants.
• Show properties to prospective tenants, provide information on leasing terms, and promote property amenities.
• Screen tenant applications, conduct background checks, and assist in preparing lease agreements.
• Manage and track lease expirations, renewals, and terminations.

Administrative Duties:

• Maintain accurate and organized property records, including lease agreements, tenant information, and maintenance records.
• Assist in updating and maintaining property management software systems.
• Prepare and distribute notices, including lease renewals, rent increase notices, and maintenance updates.
• Assist with data entry, reporting, and other administrative tasks as assigned.

Compliance and Safety:

• Ensure compliance with local housing laws, regulations.
• Maintain proper documentation related to property inspections, insurance, and legal requirements.
• Implement and uphold safety and emergency protocols for both tenants and property staff.

Vendor and Contractor Coordination:

• Coordinate with contractors and vendors for maintenance, repairs, and capital improvement projects.
• Ensure contracts and service agreements are up-to-date, and monitor the quality of vendor work.
• Help review bids and make recommendations for vendor selection.

Required Skills and Qualifications:

• Education: High school diploma or equivalent required
• Experience: 1-3 years of experience in property management.
• Communication: Excellent verbal and written communication skills for interacting with tenants, vendors, and team members.
• Customer Service: Strong customer service orientation with the ability to manage tenant relationships effectively.
• Financial Skills: Basic knowledge of financial management, rent collection, and budgeting.
• Organizational Skills: Ability to prioritize and handle multiple tasks efficiently in a fast-paced environment.
• Problem-Solving: Strong problem-solving skills to address tenant complaints, maintenance issues, and operational challenges.
• Technology: Proficient in property management software (e.g., Yardi, AppFolio), Microsoft Office Suite (Excel, Word, Outlook), and general office tools.
• Attention to Detail: High attention to detail to ensure accuracy in leases, reports, and financial documentation.

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

Job Tags

Similar Jobs