Project Manager, Client Dedicated Job at Intercontinental Exchange Holdings, Inc., Jacksonville, FL

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  • Intercontinental Exchange Holdings, Inc.
  • Jacksonville, FL

Job Description

Overview:

Job Purpose

We are seeking a highly skilled and initiative-taking Project Manager to lead and coordinate hybrid custom development projects for one of our key clients. This role requires a methodical thinker with strong execution skills, capable of managing cross-functional teams across MSP products. You will be the primary liaison between our internal teams and the client, ensuring seamless delivery, transparency, and alignment with business goals.

 

Responsibilities

  • Project Planning & Execution
    • Define project scope, goals, and deliverables in collaboration with stakeholders.
    • Develop detailed project plans (WBS | Epics), timelines, and resource allocation.
    • Manage hybrid project lifecycles, integrating Agile sprints with Waterfall milestones.
    • Coordinate internal resources and client stakeholders for flawless execution.
  • Team Coordination
    • Foster a culture of accountability, collaboration, and continuous improvement with cross-functional teams including developers, business analyst, QA engineers, designers, and product managers.
    • Facilitate daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies.
    • Monitor team performance and resolve conflicts or roadblocks.
  • Communication & Reporting
    • Serve as the primary point of contact for the client, building trust and maintaining strong relationships.
    • Provide regular updates on project status, risks, and issues.
    • Prepare and present project documentation and reports.
  • Risk & Quality Management
    • Identify potential risks and develop mitigation strategies.
    • Ensure quality standards and best practices are followed throughout the project lifecycle.
    • Conduct post-project evaluations and implement lessons learned.

Knowledge and Experience

  • Bachelor’s degree in Computer Science, Business, or related field.
  • 3+ years of experience managing end-to-end software development projects, including hybrid Agile/Waterfall environments.
  • Proficiency with project management tools (e.g., Azure DevOps, MS Teams, MS Project).
  • Experience collaborating directly with clients or in a client-facing delivery model.
  • Ability to manage multiple projects simultaneously and at distinct phases of life cycle.

Preferred

  • PMP, PMI-ACP, or Certified ScrumMaster (CSM) certification.
  • Strong interpersonal skills with the ability to lead without authority and influence cross-functional teams.
  • Experience with project forecasting and estimation.
  • Familiarity with DevOps practices and Program Increment (PI) Planning roadmaps.

#LI-KA1

----------: Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.

Job Tags

Full time,

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